Phone Numbers
Local Number: (231) 894-5608
Toll-Free Number: (877) 894-5557
Staff Directory
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Main Office Administration
CEO: Extension 230
COO: Extension 256
Accounting Manager: Extension 260
Marketing: Email [email protected]
CTO: Extension 246
Compliance Manager: Extension 245
Loans
Budget Counseling: Extension 266
Student Loans: Private Student Loans | HarborLight CU | Montague, Whitehall, Muskegon - MI
Consumer Loans: Press 0
Loan Solutions: Extension 228
Main Office Member Services
Member Service Supervisor: Extension 234
Financial Service Rep. Lead: Extension 250
IRAs: Extension 266
Branch Office Member Services
Financial Service Rep. Lead: Extension 269
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Card Services
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Lost or Stolen Credit Card
If you believe your credit card has been lost or stolen, please report it immediately at 1-844-700-1128.
Lost or Stolen Debit Card
If you believe your debit card has been lost or stolen, please report it as soon as you can at one of the phone numbers below.
During Business Hours:
231-894-5608
1-877-894-5557
After Hours/Weekends:
1-800-472-3272
Monitoring:
1-800-262-2024
Out of Country:
1-973-682-2652
How to Change Your PIN
To set a PIN, call toll free 1-800-992-3808. You must call from the primary phone number listed on your account and answer 4 authentication questions:
- CV2 – 3-digit number located on the back of your card
- SSN – last 4 digits (business accounts last 4 of SSN or EIN)
- Expiration date on card
- Date of birth
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Questions & Comments
If you use email or the form below to contact HarborLight Credit Union, DO NOT send confidential information such as your account number or social security number.
