Phone Numbers
Local Number: (231) 894-5608
Toll-Free Number: (877) 894-5557
Staff Directory
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Main Office Administration
CEO: Extension 230
Operations: Extension 256
Loans: Extension 251
Accounting: Extension 260
Marketing: Extension 238
Information Technology/Information Security: Extension 221
Member Experience Manager: Extension 263
Lead Teller: Extension 234
Main Office Loans
Loan Supervisor: Extension 251
Budget Counseling: Extension 255
Student Loans: Extension 240
Consumer Loans: Extensions 257 and 225
Loan Solutions: Extension 228
Main Office Member Services
Member Experience Manager: Extension 263
IRAs: Extension 284
Branch Office Administration
Lead Teller: Extension 264
Branch Office Loans:
Consumer Loan Officer: Extension 262, 267, 269
Branch Office Member Services
Member Services: Extension 264
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Card Services
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Lost or Stolen Credit Card
If you believe your credit card has been lost or stolen, please report it immediately at 1-844-700-1128.
Lost or Stolen Debit Card
If you believe your debit card has been lost or stolen, please report it as soon as you can at one of the phone numbers below.
During Business Hours:
231-894-5608
1-877-894-5557
After Hours/Weekends:
1-800-472-3272
Monitoring:
1-800-262-2024
Out of Country:
1-973-682-2652
How to Change Your PIN
To set a PIN, call toll free 1-800-992-3808. You must call from the primary phone number listed on your account and answer 4 authentication questions:
- CV2 – 3-digit number located on the back of your card
- SSN – last 4 digits (business accounts last 4 of SSN or EIN)
- Expiration date on card
- Date of birth
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Questions & Comments
If you use email or the form below to contact HarborLight Credit Union, DO NOT send confidential information such as your account number or social security number.
